Frequently asked questions
Everything you need to know before you order
Do you offer free delivery?
Yes — Childcare offers free delivery on all orders within Odisha. Share your pincode on the product page to check serviceability and the expected delivery time.
How long does delivery take?
Orders in and around Bhubaneswar are usually dispatched quickly, and the rest of Odisha is served by our fast delivery partners. Large items such as battery jeeps may take a little longer — we will confirm the timeline when you order.
Are the toys safe for my child?
Our ride-ons, rockers and play equipment are made from durable, child-safe plastic with stable bases and ergonomic handles. Every product page lists the recommended age range — please follow it and supervise young children during play.
Do battery ride-ons need assembly?
Most battery jeeps, bikes and scooters need light assembly. Visit or call our Bhubaneswar store and our team will guide you on assembly, charging and first-use safety.
Are Pigeon products genuine?
Yes. We stock authentic Pigeon feeding bottles, nipples, cleansers, oral-care and nursing accessories, sourced through authorised channels.
What is your return and replacement policy?
If an item arrives damaged or incorrect, contact us within 24 hours of delivery with a photo and we will arrange a replacement or refund. Hygiene items such as nipples and soothers cannot be returned once opened.
Can I visit the store?
Absolutely. Our store is at Plot No. 43, Sachivalaya Marg, AG Colony, Unit 4, Bhouma Nagar, Bhubaneswar. You can also call us on +91 70086 09191 or 0674-2572729.
Which payment methods are supported?
UPI, cards, net banking and cash on delivery are supported in the live version. This demo does not process real payments.